Privacy Policy
At Camisas Express Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you use our online platform and services related to custom shirt manufacturing, express delivery, quality fabric sourcing, design consultation, and bulk order fulfillment.
Information We Collect
We may collect personal information that you voluntarily provide to us when using our services, including but not limited to your name, contact details, billing and shipping addresses, payment information, and any other data necessary to process your orders and provide customer support. Additionally, we collect technical data such as IP addresses, browser type, and usage information to improve our website functionality and user experience.
Use of Your Information
The personal information we collect is used to:
- Process and fulfill your orders efficiently and accurately;
- Provide customer support and respond to inquiries;
- Manage deliveries and logistics related to express services;
- Improve our products, services, and online platform;
- Comply with legal obligations and enforce our terms of service;
- Communicate important updates or changes regarding your orders or our services when done through physical correspondence.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, our processing of your personal data is based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers, such as delivery companies and payment processors, solely to fulfill your orders and provide services. These third parties are obligated to protect your information and use it only for the purposes we specify. We may also disclose your data if required by law or to protect the rights and safety of Camisas Express Ltd., our users, or others.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete information;
- Request erasure of your personal data, subject to legal and contractual restrictions;
- Object to or restrict processing of your data;
- Request data portability;
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at our physical address provided below.
Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Although we strive to protect your data, no transmission or storage system is completely secure.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and provide personalized content. You may adjust your browser settings to refuse cookies; however, this may affect the functionality of our services.
International Data Transfers
If your information is transferred outside your country of residence, including outside the European Economic Area, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected such data without consent, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Information
For questions or requests regarding this privacy policy or your personal data, please contact us by mail at:
Camisas Express Ltd.85 Paulista Avenue, Suite 402
São Paulo, São Paulo
01311-000
Brazil
Your privacy is important to us, and we are dedicated to handling your personal information with care and transparency.